Refund Policy

We want you to be satisfied with your purchase. Please review our refund policy below.

Eligibility for Refunds

Refunds may be issued for orders that arrive damaged, defective, or significantly not as described. Requests must be submitted within 7 days of delivery.

Non-Refundable Items

Due to the nature of research chemicals, we are unable to accept returns on opened or used products. Orders that have already shipped are not eligible for cancellation.

How to Request a Refund

To initiate a refund, contact us at support@ez-peptides.com with your order number and a description of the issue. We will respond within 2 business days.

Processing Time

Approved refunds will be processed within 5–7 business days and returned to the original payment method.